Effective Date: [31 Jan 2024]
Thank you for shopping at Ezoiz. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Policy – USA:
In compliance with USA consumer protection laws:
- Return and Refund Process:
- You may return the item within 7 days from the date of purchase for a refund.
- To initiate a return, please contact us at info@ezoiz.com.
- Refund Processing:
- Upon receiving the returned item, we will inspect it and notify you regarding the status of your refund.
- Refunds will be issued to your original method of payment.
- Return Conditions:
- The item must be unused, in the same condition as received, and in its original packaging.
- Return shipping costs are your responsibility.
- Exceptions:
- Customized or personalized items are non-refundable unless there is a defect or error on our part.
Refund Policy – UAE:
In compliance with UAE consumer protection laws:
- Right to Cancel:
- You have the right to cancel your order within 7 days from the date of purchase without providing any reason.
- To exercise your right to cancel, please contact us at info@ezoiz.com.
- Refund Process:
- Upon receiving your cancellation request, we will process the refund to your original method of payment.
- Refunds are subject to inspection of the returned item and compliance with our return conditions.
- Return Conditions:
- The item must be unused, in the same condition as received, and in its original packaging.
- You are responsible for the return shipping costs.
- Exceptions:
- Customized or personalized items are non-refundable unless there is a defect or error on our part.
Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@ezoiz.com.
Note: This Refund and Returns Policy is subject to change. Please check our policy periodically for any updates.